FAQ

You can place an order by following the steps below:
Browse our product catalog and select the items you want to purchase.

Click the “Add to Cart” button.

Go to the shopping cart, confirm the order information, and click “Checkout”.

Fill in your shipping address and payment information and submit the order.

Once your order is confirmed and processed, you will receive an email with tracking information. Normally, we will ship within 1-3 business days.

If you wish to cancel or change your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request before the order is shipped.

Yes, we offer return services. You can apply for a return within 30 days of receiving the item. The item must be unused and with the original packaging. For detailed return procedures, please visit our Return Policy page.

Yes, you can log in to your account at any time and update your information in the “Profile” section. If you forget your password, you can use the “Forgot Password” function to reset it.

We use a variety of security measures to protect your information, including encrypting your data using Secure Sockets Layer (SSL) technology. Please rest assured that your personal information will be properly protected.